Meet the team

Melanie is our Practice Manager. She assisted Dr Dowling in setting up Neetside Surgery in 2005. Melanie has the responsibility of the day to day running of the practice and will assist in any queries.

Qualified from St. Bartholomew’s Hospital in 1989 and subsequently carried out his GP training in Oxford. His special interests are in ENT, palliative care and Medical Education. He is also a GP trainer, involved in training future GPs within the Practice.

Dr Dowling started this practice in August 2005. The practice has steadily grown in size since that time.

Qualified as a GP in 2009. Her special interests are women’s health, child health, oncology and haematology. Graduated in Germany in 2002. Post-graduate training in various UK hospitals before GP training in Cornwall from 2007.

Dr Julia joined the surgery in December 2010.

Dr Jones joined us in July 2023.

Pauline returned to the surgery in September 2024. 

Nicky is an Advanced Nurse Practitioner and started with us in May 2023.

Suzanne will deal with your new patient checks as well as all nursing duties including cervical smears, respiratory checks, weight management, child immunizations, ear irrigation, dressings, blood pressure, ECGs etc.  Suzanne covers all treatment room and chronic disease care.  Suzanne works full time at the practice and has been here since we started in August 2005.

Hilary along with Suzanne covers all treatment room care, ie cervical smears, blood pressure, ecgs, dressings, Chronic Disease Management. She is also the surgery's diabetic nurse. Hilary joined the team in August 2010 and is currently part-time. Hilary covers Suzanne when she is on holiday.

Kath joined the team in November 2016 and is carrying out general Treatment Room appointments as well as chronic disease management. Kath specialises in palliative care and respiratory conditions. 

Kirstine joined the nursing team in January 2022 and will be working two days a week at the practice. We are delighted to have her with us.

Spencer qualified as a Paramedic in 2016 with a BSc (Hons) Paramedic Practitioner degree from Plymouth University, Level 7 in Mentorship and a Level 3 Award in Education and Teaching.  Spencer's role is to work alongside the doctors, complete home visits and manage all aspects of emergency medical care within the practice.  Further interests are pre-hospital emergency care and mentoring for staff and students.

Gemma joined the team in March 2012 and is doing phlebotomy 4 mornings a week.  Gemma also carries out Health Care Assistant roles such as initial review appointments for Long Term Conditions, vaccinations, injections and ECGs.

Kate joined as a phlebotomist in June 2021, and will be taking bloods 4 days a week. 

Kathryn joined the team in October 2019 as a General Practice based Pharmacist. Kathryn will be carrying out a wide range of duties relating to prescribing and medication including; medication reviews, dealing with complex prescription requests and helping to monitor and manage the Practice's prescribing budget.

Louise Birch is our Social Prescriber who, along with her colleagues Jean-Paul Winter and Stuart Lord (Wellbeing Lead), is employed across 5 local practices: Stratton, Holsworthy, Bradworthy, Neetside and Hatherleigh by the local Primary Care Network.

SOCIAL PRESCRIBING is a way of linking people to the vast array of services, groups and activities provided locally to help people develop happier healthier lifestyles. Patients can be referred to Louise by their GP, by contacting her directly via reception, or by simply booking into a clinic. Louise's clinics will usually be on a Wednesday, but may be subject to change in 2022. 

To contact Louise directly please use email: socialprescribing.pcnhbsv@nhs.net

For more information go to: NHS SOCIAL PRESCRIBING

Philippa is one of our Mental Health Practitioners who works with patients as all 5 network practices. She is available to patients at Neetside Surgery.

To find out more about the role of the Mental Health Practitioners and to download their leaflet click MHP Leaflet

Suzanne is the Deputy Practice Manager.  She is full-time, AMSPAR qualified, experienced medical secretary and is responsible for making your appointments and dealing with your day-to-day enquiries. Suzanne is responsible for typing up and dealing with the hospital referrals.  Suzanne has been at the practice since we opened in August 2005.

Diana joined the team in Feburary 2016 and works part-time in reception, she is on hand to help with queries and book appointments.

Robyn joined the practice in October 2016.  Robyn can help with booking appointments and general enquires, she also deals with referrals and typing letters.

Receptionist

Julie joined the team in July 2021. Julie is experienced in working in GP surgeries and will be mainly based in the Administration Office.

Michelle works in the Administration Team and will be working each morning in reception helping with booking appointments and answering queries.

Julie joined the team in April 2020. Julie's main role is focused on prescriptions but she also helps with all general reception roles.

Becci joined the practice in June 2021, she works in Reception and the Administration Office and can help with all day to day enquires. 

Sally joined the team in October 2021. She has many years of experience as a Medical Secretary and will be helping with booking appointments and general enquires. She also deals with prescriptions, referrals and typing letters.

Receptionist