Book an appointment online - total triage
From October 2024 we now use Total Triage as a way of accessing GP, Emergency Practitioner, and Advanced Nurse Practitioner appointments. If you need to see your GP, then you can book an appointment online using our online system. Our appointments are booked at 10-minute intervals.
How to book an appointment
For GP, Emergency Care Practitioner and Advanced Nurse Practitioner Appointments
Go straight to our practice website homepage where you will find the link to 'Contact Us Online'. Fill out the form with as much information as you can. This helps the clinician to assess your medical need.
If you are unable to access the internet, we can complete this form for you over the phone. Our admin team will take you through the questions to complete it.
Assessment: A clinician will review your information and decide the best course of action. This could be a same-day appointment, a routine appointment, medication or advice on self-care.
Appropriate Care: Based on the assessment, you may be directed to see a GP, a practice nurse, or another healthcare professional. In some cases, you may be advised to visit a pharmacist or another service. We will contact you to let you know the outcome of your request, and if or when an appointment has been made.
For full downloadable information about how Total Triage works and why we have introduced it click TOTAL TRIAGE
Types of appointments
At Neetside Surgery, we offer different appointments to help you get the care you need as soon as possible.
Routine appointments
We aim to give you a routine appointment to see a GP within 2 weeks of receiving your online request.
General evening appointments and enhanced access
We offer a number of evening appointments for patients that work during the day. These sessions are held every Monday evening. The appointments are bookable through the GP only. Please ask at Reception for details.
Nurse appointments, Healthcare Assistant, and Phlebotomy appointments
Please contact our reception team to book in. We book up to 6 weeks ahead for these appointments.
Evening Appointments & Enhanced Access
We offer a number of evening appointments for patients that work during the day. These sessions are held every Monday evening. The appointments are bookable through the GP only. Please ask at Reception for details.
Urgent appointments
If your appointment is urgent, we’ll arrange for a GP to see you on the same day.
You can also call NHS 111 for general medical advice.